RETURNS / EXCHANGES
Exact exchanges will be made on damaged or defective products. We will also exchange products of incorrect size. If the product you receive is damaged or defective, notify us via e-mail immediately at firstname.lastname@example.org , or telephone toll-free at 888-598-9010.
Claims must be made within five (5) working days of receipt.
If you are unhappy with your purchase you may return it to us, undamaged, for a refund of the cost of the item within 30 days of receipt. Clothing that has been worn or washed may not be returned.
Please send merchandise to...
Gridlock Sam Enterprises
The Cable Building
611 Broadway Suite 415
New York, NY 10012
Orders can only be returned by mail to the above address and may not be returned in person.
Credits on returns will be issued on the price of the merchandise and any sales tax, if applicable. Exchanges will be treated as a return and shipping will be charged to ship any requested items.
Items that are returned to us as non-deliverable by USPS (US domestic orders only) or returned after 3 delivery attempts, will be treated as a return. Shipping will be charged again upon the request of an order reshipment.